Return policy

Return and exchange

The return or exchange service is not available unless the product is damaged

Products damaged or wrong order

In the event that you receive a damaged order in this case, please contact us within 3 days from the date of receipt to return the product to us, and that the product is unused, in its dust-proof packaging, and the presence of all brand stickers, care instructions, and the originality card, so that we will return the full amount paid to you

Contact us

If you wish to return a damaged or defective product, you can contact us

via e-mail info@theallure.sa

via WhatsApp https://wa.me/966501217747